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Return Policy


​    If the recipient has not received your order, we ask that you give us at least 24-48 hours to investigate the reasons.

     In many cases, the delivery was attempted but either the recipient was not home/office and/or no neighbors were available to accept the order. In such cases we will do our best to re-deliver the arrangement so that the recipient still receives it on the requested date.

       If an order is filled, delivered to the recipient and the recipient has questions about the quality of the arrangement, please contact us immediately. In most cases we will gladly replace the arrangement. To request a replacement, please contact us within 24 hours after the delivery. No refunds or replacements can be made for any order if the recipient didn't notify us about any issues within 24 hours after the original delivery date.

    Flowers Deluxe reserves the right to reject any order which, in our opinion, contains incorrect information or is fraudulent. In such cases, we will attempt to contact the person making the order using the contact information provided.

       If you place an order and then decide to cancel it, it must be done no later than one day prior to the delivery of the order. If the cancellation is received on the date of delivery, no refund can be issued. Cancellations will not be accepted if you place an order with information that prevents delivery, such as incorrect shipping address. If you enter an incorrect shipping address with your order, please contact us immediately to correct it.

      We will not issue refunds in cases where the recipient, for whatever reason, will not accept the item. Flowers Deluxe will not be liable for incorrect quantities of ordered products. Please make sure you select the correct number of items you are ordering during the checkout process. If there are any issues with your order, please contact us immediately.

Digital Product Sales Policy

 

1. Introduction

By purchasing our e-books, you agree to the following terms and conditions. Please read them carefully before making a purchase.

2. Licensing and Usage

  • License: When you purchase an e-book from us, you are granted a non-exclusive, non-transferable license to use the content for personal or professional purposes.

  • Restrictions: You may not redistribute, resell, or share the e-books with others. All content is protected by copyright laws.

3. Payment and Pricing

  • Payment Methods: We accept PayPal, and other secure payment methods.

  • Pricing: All prices are listed in US dollar and are subject to change without notice.

4. Delivery

  • Instant Access: Upon successful payment, you will receive an email with a download link to access your e-book(s).

  • Download Issues: If you encounter any issues with your download, please contact us at myflowersdeluxe@gmail.com for assistance.

5. Refunds and Returns

  • No Refunds: Due to the digital nature of our products, all sales are final. We do not offer refunds or exchanges.

  • Exceptions: If you receive a defective file, please contact us within 7 days of purchase for a replacement.

6. Privacy and Data Protection

  • Data Collection: We collect personal information such as your name, email address, and payment details to process your order.

  • Data Use: Your information is used solely for processing your purchase and improving our services. We do not share your data with third parties.

  • Security: We implement industry-standard security measures to protect your data during transmission and storage.

7. Intellectual Property

  • Ownership: All e-books and content are the intellectual property of Natallia Vysotskaya/Flowers Deluxe. Unauthorized use or distribution is prohibited.

  • Copyright: All content is protected by copyright laws. Any infringement will be pursued to the fullest extent of the law.

8. Changes to This Policy

  • Updates: We reserve the right to update or change this policy at any time. Any changes will be posted on this page.

  • Effective Date: This policy is effective as of 09/16/2024.

9. Contact Information

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